AIBleepingComputerabout 2 hours ago
AI Powers Service Desk Attacks: 3 Prevention Ways
1 min read
IBM's 2025 Cost of a Data Breach Report found 16% of breaches involved AI tools, mainly for phishing or deepfake impersonation. Attackers target service desks with AI-generated voice, video, and personalized scripts. Onboarding is especially exposed. Specops Secure Onboarding uses biometric liveness detection and secure enrollment links to verify identity before credential resets.
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