AIBanking Diveabout 17 hours ago
No 'designated geniuses': How Bank of America democratizes innovation
1 min read
Bank of America managing director Cameron Wadley, who holds over 40 patents, said innovation is not siloed at the bank. His patents, including those powering the AI assistant Erica, are used across all eight business lines and employee tools. Ideas start with customer problems and are evaluated for feasibility, risk, and scale.
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