PrivacyGizmodoabout 1 hour ago
Starbucks Plans AI Drive-Thru Testing in 2027
3 min read
Starbucks CEO Brian Niccol announced plans to test background AI models in drive-thrus by fiscal year 2027 to improve order accuracy. The company also explores personalized digital menus and effortless payments, though a spokesperson stated no further details exist on implementation at this time. Critics warn this surveillance pricing strategy could face backlash from the FTC and consumers alike.
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