AIThe Next Web29 minutes ago
Taco Bell voice AI expansion signals drive-thru shift
1 min read
Taco Bell expanded voice AI to 890+ restaurants across 38 states with Omilia. Mystery shoppers found Bojangles, powered by Hi Auto, had a 3% employee intervention rate versus 30% at Taco Bell and 33% at Wendy's. Hi Auto processes 100M+ orders annually.
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