AIMacRumorsabout 2 hours ago
Apple Support AI Answers 1-800-APL-CARE Calls
2 min read
Apple Support's 1-800-APL-CARE line now uses a generative AI voice assistant to answer calls from the U.S. and Canada. The assistant troubleshoots products with step-by-step instructions and can transfer callers to human advisors. The AI went live earlier this year, with a possible Sierra AI partnership unconfirmed.
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