AI9to5Googleabout 1 hour ago
Google defaults support pages to AI chatbots
2 min read
Google shifts its Help portal from detailed articles to AI summaries powered by Gemini, starting with the Google Account Help section. Users can access original articles via a View Sources button, but direct links now default to the chatbot experience. The Pixel Help section still uses articles, while Chrome topics have moved to the new AI experience.
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