AIFortuneabout 2 hours ago
ServiceNow CFO: 3 key AI investment questions
6 min read
ServiceNow CFO Gina Mastantuono says trillions are spent on AI initiatives, but companies must ask three questions: does the investment strengthen hard-to-copy advantages, does it trace to customer insight, and is it delivering real value. ServiceNow's $7.75 billion Armis acquisition exemplifies this discipline.
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