G2 Report Shows 9% Fairness in Seat Pricing

G2 surveyed 1,019 B2B decision-makers in July 2026, revealing that only 9% of buyers consider per-seat pricing fair for AI agents. Conversely, 57% prefer usage-based models, and 74% indicate they will shop vendors at renewal. Agent budgets exceeded $1M annually for roughly half of companies across five of six industries, with 46% reporting costs higher than expected.