PolicyThe Registerabout 5 hours ago
UK watchdog probes Capita pension failures
5 min read
The National Audit Office has opened an investigation into Capita's administration of the Civil Service Pension Scheme, which serves 1.5 million public servants. Problems have persisted since Capita took over in December 2025 under a seven-year, £239 million contract, with missed service levels, a glitchy portal and delayed payments. Capita admits performance remains below expectations.
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