Harvard Business Review identifies 'workslop' as AI-driven knowledge decay

Harvard Business Review documents 'workslop' as low-quality AI output that degrades decision-making, costing companies $9M annually in rework. A 2026 study by Matthias Holweg and Thomas Davenport finds 41% of 1,150 US workers received workslop monthly, requiring 1h 56m to resolve. Each incident costs $186 per worker monthly, with downstream trust erosion and productivity loss.