HealthSiliconANGLEabout 1 hour ago
Mount Sinai turns Zoom into core infrastructure
1 min read
Mount Sinai Health System rearchitected Zoom across telehealth, clinical voice, nursing mobility, education, and AI. Zoom Phone now supports 50 users handling 40,000 calls monthly in the Patient Transfer Center. The health system integrated Zoom with Epic and deployed AI Companion for every licensed employee after a HIPAA-compliant pilot.
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