What Companies Get Wrong About Agentic ERP

Companies chase AI capabilities for ERP before defining the operational problems they need to solve, according to Manish Goyal, Co-Founder of Dynamics Square. McKinsey's State of AI research found 88% of organizations use AI in at least one business function, but only about one-third have begun scaling AI initiatives at the enterprise level. Most companies remain in experimentation or pilot stages. Leadership teams get excited about intelligent automation features while ERP providers demonstrate AI-driven workflows and copilots. AI does not solve operational inefficiencies; it magnifies existing problems. The technology is not the primary issue, as organizations expect AI to optimize workflows that were never operationally consistent.