SecurityForbes Innovationabout 3 hours ago
What Happens When Expertise Outgrows Your Training System
1 min read
Jerry Dolinsky, CEO of Dozuki, describes how a specialty materials manufacturer's expertise outgrew its training system. The facility expanded a small pilot into a connected-worker strategy across multiple divisions. Senior operators documented best practices using digital work instruction software to preserve operational knowledge and reduce reliance on informal transfer.
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