AIFast Company Techabout 3 hours ago
Delta Concierge AI reaches all SkyMiles members
2 min read
Delta Concierge, Delta's generative AI travel assistant unveiled at CES in January 2025, now reaches 100% of SkyMiles members as of August 2026. Chief digital & technology officer Amala Duggirala leads the rollout, which includes disruption support, self-service cancellations, and bag tracking.
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