SalesCloser deploys AI voice agents to automate after-hours room service at a 270-room beachfront resort in North America. The agents answer guest calls, capture order details including items, modifications, room number, and timing, and submit orders in real time to the resort's Oracle Hospitality point-of-sale system. The deployment marks SalesCloser's first commercial use in hospitality and reduces overnight staffing needs. The customer is part of one of the world's ten largest hotel companies.
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Summary by ByteBrief