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This story has been folded into a newer developing story: Apple Tests Live Notes AI at Genius Bar. Read the latest version →

ByteBrief

AIAppleInsiderabout 15 hours ago

Apple Genius Bar AI tool raises monitoring fears

1 min read

Apple is testing Live Notes, a Genius Bar AI tool that transcribes and summarizes customer conversations. Employees worry the tool could be used for performance monitoring and evaluation against them.

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Best read upright.

Apple Genius Bar AI tool raises monitoring fears

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