AIFortuneabout 2 hours ago
UKG CIO details 387 AI tools, 12,000 agents
5 min read
UKG CIO Prakash Kota oversaw the launch of 387 internal AI applications from over 1,400 employee ideas and 12,000 AI agents across Microsoft, Google Gemini, and OpenAI ChatGPT. AI has added 8,500 hours of monthly productivity, with 27% of customer calls handled autonomously.
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