AITearsheetabout 18 hours ago
AI productivity story hides institutional complexity
2 min read
The AI productivity narrative in financial services oversimplifies institutional change. Inside J.P. Morgan, Goldman Sachs, Morgan Stanley, and Citi, AI deployments focus on support rather than substitution. The language around these systems, terms like streamlining and lower-value work, signals a reshaping of hierarchy, not just process refinement.
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