PrivacyFortuneabout 2 hours ago
Expressive robots lose trust faster after errors
4 min read
A Science Robotics study with 50 people found expressive humanoid robots that make conversational errors trigger oxytocin-linked suspicion, reducing trust and advice-taking. Brain activity rose in the dorsolateral and medial prefrontal cortices during animated robot mistakes. Motionless robots' errors appeared mechanical, not social violations.
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