AIAutomotive Newsabout 6 hours ago
AI-powered customer quiz streamlines dealership diagnostics before technicians start work
2 min read
myKaarma's Service Pre-Diag tool sends customers a text link with a short AI-powered quiz about vehicle issues. The tool asks one question at a time and dynamically adjusts based on responses. Customers can upload photos or videos to aid diagnosis before a technician starts work.
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