AIMint Technologyabout 1 hour ago
EY Report Reveals Uneven AI Value in Customer Service
2 min read
EY India report shows top AI adopters in customer service gain up to 50 per cent KPI improvements, yet 44 per cent of respondents remain Aspirants with low returns. Achievers secured 23 per cent of respondents, while Challengers made up 33 per cent with moderate returns.
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