AIGizmodoabout 1 hour ago
United Airlines Bans AI Agents for Bookings
2 min read
United Airlines announced it will ban AI agents from making customer bookings due to privacy risks and regulatory concerns. While Uber reported only 500 AI-placed trips out of 320 million last week, DoorDash CEO Tony Xu noted merely several hundred orders from agents during its Oct. 29 earnings call. Airbnb CEO Brian Chesky described agent traffic as very non-material.
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