AIForbes Innovationabout 3 hours ago
AI ROI Depends on Governance and Training
1 min read
A Thomson Reuters study found 78% of organizations use AI but only 38% in North America have an AI policy, leading 55% of respondents to use unapproved shadow AI tools. A Gartner survey showed only 28% of AI use cases meet ROI expectations, while 20% fail outright.
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