AIZDNetabout 4 hours ago
70% of AI customer service agents see ROI in 60 days
1 min read
A Salesforce survey of 3,075 service professionals found 70% of companies deploying customer service AI agents see ROI within 60 days. AI agent adoption grew from 39% in 2025 to 66% in 2026. 77% of companies still allow customers to connect with human agents at any point.
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