Microsoft Owes Compensation for Outlook Outage

Microsoft owes business account holders compensation for the November 12 Outlook outage. Users with Microsoft 365 Business plans can claim credits if uptime drops below 99.9 percent, receiving 25 percent for <99.9%, 50 percent for <95%, or 100 percent for <95%. Claims must be submitted by December 31, 2026, using specific outage codes like EX1550543 and MO1550821.