AIMashableabout 2 hours ago
OpenAI Friction Inbox Lets Staff Reach Altman
2 min read
OpenAI employees can report company problems directly to CEO Sam Altman via the friction@ inbox, formalized by Fidji Simo in fall 2025. Irina Kofman monitors the inbox, and issues only get resolved if Altman and Greg Brockman deem them worthy.
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