DevNextBigWhat4 months ago
Enterprise software loop: ASP to SaaS to Service as Software
4 min read
Enterprise software cycles through three eras: ASPs rented software over the internet but failed due to single-tenant servers and unreliable broadband. SaaS succeeded with multi-tenancy, one codebase serving many customers. The next shift, Service as Software, delivers outcomes instead of just capability, removing the human labor to operate the software.
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