AILight Readingabout 2 hours ago
Lumen Launches AI and Dual Path Services
2 min read
Lumen Technologies launches Dual Path, offering two physically diverse network routes, alongside AI tools that resolve 80% of issues. The system uses 380 automated workflows running 5 million times yearly, while GenAI deflects 35% of tickets. NORA provides customers real-time diagnostics and proactive communication during network events.
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