AI150secabout 1 hour ago
Voice AI Helps Small Businesses Serve Multilingual Customers
2 min read
A 2026 report finds 29% of US business owners lost customers due to language barriers. Analysis of 677,562 calls shows 13.4% were in Spanish. Among 1,102 businesses using Upfirst AI, 90% received Spanish calls. Eighty percent of consumers want AI receptionists to disclose they are artificial intelligence.
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