#crm Tech News.
3 stories in the last 7 days
The latest crm news, distilled by AI into sharp ~100-word summaries. ByteBrief tracks crm across dozens of tech sources and brings you only what matters, updated hourly. Tap any story for the full brief, or open the original source.
AI-powered CRMs interpret customer data, prioritize leads, and engage shoppers in real time with personalized communication. Dealers using AI see higher close rates, more appointments, and more efficient sales teams. CDK's e-book explains how AI improves follow-up and identifies high-intent buyers.
Companies are adopting Bitrix24 to replace fragmented software stacks with a single platform combining CRM, project management, team collaboration, document sharing, and AI-powered assistance. The shift aims to reduce complexity, improve visibility, and lower costs by consolidating tools that previously required multiple subscriptions and integrations.
Asaas acquired Helena CRM for $29M, its largest deal to date. Helena provides a WhatsApp-based CRM with sales automation and chatbot tools. The acquisition lets SMEs manage sales and finances on one platform. Helena will operate independently through 2028, with full integration planned for 2029.
Summaries by ByteBrief