#customer-service Tech News.
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The latest customer-service news, distilled by AI into sharp ~100-word summaries. ByteBrief tracks customer-service across dozens of tech sources and brings you only what matters, updated hourly. Tap any story for the full brief, or open the original source.
AIFinancial Timesabout 4 hours ago
TELUS Digital and Cresta Partner on AI Agents for Customer ServiceTELUS Digital and Cresta partnered to deploy AI agents alongside human agents in customer service operations. The collaboration combines Cresta's AI technology with TELUS Digital's customer experience infrastructure to improve service delivery and agent performance.
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