#it services Tech News.
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AIForbes Innovationabout 4 hours ago
Big IT Services Firms Struggle in AI EraMajor IT outsourcing firms trade below historical highs as AI agents and automation reshape service delivery. The industry shifts toward a "Service as Software" (SaaS) model where AI performs work previously done by large human teams. This trend fundamentally changes how IT services are designed, built, and consumed.
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