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The latest macy's news, distilled by AI into sharp ~100-word summaries. ByteBrief tracks macy's across dozens of tech sources and brings you only what matters, updated hourly. Tap any story for the full brief, or open the original source.
Macy's is embedding AI directly into personalization, search, operational planning, and software development systems. Senior director of engineering Murali Murugan describes an "AI-first" approach that redesigns how decisions happen. Early wins in search recommendations and customer engagement built internal momentum for scaling. The company launched Ask Macy's, an AI-powered shopping assistant acting as a personal stylist.
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