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AIForbes Innovation5 days ago
EliseAI Saves Landlords $20M With Admin BotEliseAI, a $2.2 billion startup, built Ella, an AI assistant handling 1.5 million texts, emails, and calls yearly for Equity Residential. The bot saved the landlord $20 million in payroll costs by not replacing staff who left. Some customers praised Ella's work ethic without realizing it was a bot.
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