#serviceops Tech News.
1 story in the last 7 days
The latest serviceops news, distilled by AI into sharp ~100-word summaries. ByteBrief tracks serviceops across dozens of tech sources and brings you only what matters, updated hourly. Tap any story for the full brief, or open the original source.
AISiliconANGLE4 days ago
Three insights from Freshworks Refresh coverageFreshworks CEO Dennis Woodside said AI shifts productivity metrics from response speed to actual employee efficiency. The company built an XLA analytics layer to measure whether AI responses make employees more productive. Freshworks added mid-sized customers like Seagate and New Balance by offering an enterprise-grade data system.
Summaries by ByteBrief