AIPYMNTSabout 3 hours ago
60% of Healthcare Firms Use AI Chatbots
4 min read
60% of healthcare firms are using AI chatbots, according to a March survey of 60 senior tech executives at U.S. enterprises with at least $1 billion in revenue. Healthcare has 10 tasks with high AI adoption, versus 27 in financial services. Customer journey orchestration sits at just 5% adoption.
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