AITechRadarabout 4 hours ago
Why your help desk is still your biggest security risk
1 min read
Attackers bypassed firewalls and endpoint detection by calling the MGM Resorts help desk and impersonating an employee. Marks & Spencer and Harrods fell to similar attacks in 2025. AI voice impersonation, warned by the U.S. Department of Health and Human Services, now makes social engineering easier.
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