AIDigital Trendsabout 6 hours ago
AI chatbots match human emotional support
1 min read
University of Manchester and Durham University research found AI chatbots ChatGPT-4o, Claude 3.5 Sonnet, and Gemini 1.5 Pro matched or outperformed humans in emotional support for everyday problems. AI responses scored higher for anger and fear scenarios, providing more actionable guidance like breathing exercises. Human and AI responses performed similarly for sadness.
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