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IKS Health Chief AI Officer Ajai Sehgal argues healthcare has a trust problem, not an AI adoption problem. A January 2026 OpenAI report shows tens of millions ask ChatGPT health questions daily, with heavy use in rural areas. A glass-box approach provides transparent, traceable, and auditable AI outputs.
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Summary by ByteBrief
AI Adoption in CX Hits 92%, Five9 Research Shows