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Swiggy is opening its food, Instamart, Dineout and Scenes services to external AI agents for discovery, ordering, reservations and tracking. CTO Madhusudhan Rao said four MCP servers with 66 tools connect these services to AI assistants, letting users order or book outside Swiggy's app. The company also uses an LLM gateway to swap models and isolates agents in restricted environments.
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