AIMediaNama43 minutes ago
NPCI Launches MyUPI AI Chatbot, Features Missing
6 min read
NPCI launched MyUPI, an AI chatbot for UPI Help, on September 10 at Global Fintech Fest 2026. MediaNama found announced features like Safety Switch and Automated Chargeback Processing do not work. It is unclear if user transaction data trains NPCI's FiMI model. The chatbot supports five Indian languages and collects six categories of personal data.
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