AIJalopnikabout 4 hours ago
AI chatbot buy-back offer revoked by dealer
1 min read
Zack Giacomelli received a $27,162.79 buy-back offer for his BMW X3 from "Quinn," a chatbot at BMW Toronto. The dealer revoked the offer, saying the AI made an error, and offered only $20,000. Canadian law may require honoring AI-generated offers, as seen in a 2024 Air Canada case.
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