
Salesforce acquired customer service automation startup Fin for $3.6 billion to enhance its Agentforce AI suite. Fin, founded in 2011 as Intercom, raised over $200 million and resolves over 2 million support incidents weekly for 12,000 customers including Anthropic and Autodesk.
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Summary by ByteBrief
Qorelo raises $3.5M to streamline SAP migrations